Effective Date: [DATE OF LAUNCH/CURRENT DATE]
This Privacy Policy explains how Yoiner collects, uses, discloses, and protects your information when you visit our website, www.yoiner.com, including any related services, sales of digital products, and community features.
1. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal data”).
A. Information You Provide to Us (Account and Purchases)
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Registration Data: Name, Email Address, Password (encrypted).
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Transaction Data: Records of digital guides purchased through our WooCommerce store. (We do not store full credit card details).
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Communication Data: Information provided when you contact us via email or support forms.
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Profile Data: Information you choose to add to your user profile (e.g., city, profile picture).
B. Data Collected Automatically (Usage Data)
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Technical Data: IP address, browser type and version, operating system, and time zone setting.
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Tracking Data: Information about how you use the website, including pages visited, time spent on those pages, clicks on affiliate links (Skyscanner, Booking, GYG), and referral sources.
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Cookies: We use cookies to manage user sessions, track affiliate performance, and remember language preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Service Delivery: To manage your account, fulfill your orders for digital guides (WooCommerce), and provide access to restricted content (Membership Logic).
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Security and Integrity: To protect against fraudulent transactions and unauthorized access (via security plugins like Wordfence) and to maintain the safety of the platform.
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Communication: To send you transaction receipts, membership updates, and, if you opt-in, marketing materials (newsletters).
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Analytics and Improvement: To analyze website usage and affiliate click-through rates (CTR) to improve our content and the services we offer.
3. Sharing and Disclosure of Information (Affiliates & Third Parties)
We may share your personal data with the following types of third parties:
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Payment Processors: Stripe, PayPal, or [OTHER PROCESSOR] receive necessary payment information to complete digital guide purchases.
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Affiliate Networks: When you click on a widget or link for Skyscanner, Booking.com, GetYourGuide, or [OTHER AFFILIATE], your IP address and tracking data may be shared with them to attribute sales or clicks to us. We are not responsible for the privacy practices of these third-party websites.
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Service Providers: Third parties who perform services on our behalf, such as hosting and email delivery.
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Legal Compliance: When required by law or to protect our rights or the safety of others.
4. Data Security and Retention
We implement security measures designed to protect your information, including encryption and firewalls (Wordfence).
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Retention: We will retain your personal data only for as long as is necessary for the purposes set out in this policy (e.g., we keep transaction records for [NUMBER] years for tax purposes). You can request deletion of your account data at any time (see Section 5).
5. Your Data Protection Rights
Depending on your location (e.g., if you are an EU resident under GDPR), you may have the right to:
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Access: Request copies of your personal data.
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Correction: Request that we correct any information you believe is inaccurate.
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Erasure (Deletion): Request that we erase your personal data (subject to legal obligations, such as retaining tax records for purchases).
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Restriction: Request limits on how we process your data.
To exercise these rights, please contact us at the email address listed below.
6. Contact Information
If you have questions or concerns about this Privacy Policy or your data, please contact the Data Controller:
Data Controller: [YOUR NAME/COMPANY NAME]
Address: [YOUR PHYSICAL ADDRESS, e.g., City, Country]
Email: privacy@yoiner.com
Jurisdiction: This policy is governed by the laws of [YOUR JURISDICTION/COUNTRY].